New Job Payment Options

More agencies now have access to the benefits of electronic payments

In April 2024, certain agencies using RollKall will have new payment options enabled, including electronic payment options. These new options enable a wide range of benefits for LEOs and the businesses they work extra-duty for.

Coordinators building jobs for these agencies will see these new options when building new jobs or editing existing jobs after this feature is enabled. These options include updated settings to help clarify if the client is paying for the job, what method they should use to pay, and if the officer or agency will be responsible for creating and sending the invoice to the client.

The benefits of using the new payment options include:

• Each job paid through the RollKall platform is automatically insured under RollKall's general liability insurance policy that covers the officer, agency and vendor.
• The officer can access occupational accident insurance* to cover medical-related expenses.
• InstantPay* is available to officers on qualified jobs, allowing them to get paid the same day.
• The invoice can be automatically generated when the officer clocks out of a job on the RollKall mobile app, and the coordinator gets notifications when invoices are sent to the client or paid by the client.
• The client gets a fast, easy, and secure online payment experience.
  
  *Optional and only available when the officer is chosen as the invoice creator.

Included in this update is a new "jobs pending invoice" tab for coordinators. This tab makes it easy to see which jobs are set to use the "agency invoicing" option where the agency is responsible for creating an invoice and sending it to the client for payment.

The jobs pending invoicing tab provides coordinators an easy way to view jobs that have been worked that still need to be invoiced, and a built-in filter makes it easy to find specific jobs that the coordinator is looking for.

Note - if the wrong payment option is selected and an invoice is generated for a job that the client does not pay for electronically, that invoice will show as unpaid in the jobs pending invoicing tab. You will need to contact support to clear any invoices that were created in error.